Shipping policy

Your Order	We Ship Within
Fewer than 30 units, no printing	2 business days
Fewer than 30 units, with printing	10 to 14 business days
30 units or more, no printing	7 to 10 business days
30 units or more, with printing	15 to 20 business days

Orders of 30 units or more. Where your order falls within its range depends on the characteristics of the order itself, including quantity, moulding and mat selections, glazing, hardware, and whether the order includes printing. If your order needs more time than the applicable range above, we will confirm a specific ship-by date with you before we begin production, and that confirmed date is the date we commit to. You are welcome to contact us at 1-800-577-5920 before ordering for a firm lead time on a specific configuration.

If your order will be late. If we cannot ship by the date we committed to, we will email you on or before that date with a revised shipping date and the option to cancel your order for a full refund. You will not need to contact us first.

We will keep you posted. For orders that take longer than 2 business days to build, we email you when your order enters production, at least every week while it is being made, and again shortly before it ships. If anything changes, you will hear it from us first.